SHIPPING POLICY

Processing Time Orders are typically processed within 1-3 business days. Please note that our products are fulfilled by trusted suppliers through Shopify Collective, and processing times may vary by product.

Shipping Methods & Timeframes We offer shipping to multiple countries worldwide. Delivery times vary based on your location:

• United States: 5-10 business days
• Canada: 7-14 business days
• International: 10-21 business days

Shipping Costs Shipping costs are calculated at checkout based on your location and order total.

Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your delivery.

Supplier Fulfillment Our products are sourced from carefully selected suppliers who handle packaging and shipping directly. This allows us to offer you a wider variety of quality products while maintaining competitive prices.

Delays While we strive for timely delivery, please note that shipping times are estimates and may be affected by factors beyond our control, including carrier delays, customs processing, or weather conditions.

Questions? If you have questions about your shipment, please contact us at phoenixbalot@gmail.com.